Accepted ages of referral

We welcome referrals for patients from 0 to 17 years for all general paediatric matters.

We request that referrals to Paediatricians only come from registered medical practitioners and are addressed to a specific paediatrician.
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General process for referrals

  1. GP referral sent to Paediatrics Ballarat:
    • We use secure messaging through Argus for safer encrypted sending of referrals.
      (Please Note: No verbal referrals are accepted).
    • Please include your current phone, address and email
  2. The Paediatrician will triage the referral
  3. An SMS (text) is sent to the family acknowledging receipt of the referral and the following:
    • Priority referrals - Notifying the family of a booked time and date for the appointment.
    • General referrals - Ask the family to contact the practice to make an appointment
  4. Once an appointment has been made, a letter confirming the appointment will be sent via email. This letter outlines any fees, your payment options, rebates and information to be brought to the appointment on the day. Please note some of our paediatricians require pre-payment of fees due to last minute cancellations.

Prior to appointment

  • A reminder SMS (text) will be sent to the family within 48 hours of the appointment
  • Please note that a fee will apply for any non-attendance, or booking cancellation within 3 days of a Paediatrics appointment or 7 days for Allergy patient appointments

Prioritisation

We have streamlined our process to ensure each referral is assessed on its merits, and adequate notification occurs for appointments.

Family Contact Information

It is the responsibility of the family to ensure all contact details are kept up to date.

Billing

Please also be aware that Paediatrics Ballarat is a private billing service. Payment for services will be required in full on the day of an appointment, with any Medicare rebates claimable afterwards.

Outreach services to Ararat, Stawell and Horsham

Several of our Paediatricians provide outreach services to Ararat, Stawell and Horsham. Please note that these clinics are generally very full, however, the accepting Paediatrician will consider triaging to this service if there is availability.

These services are conducted by trainees or fellows and supervised by the paediatrician

Queries

If you have any queries regarding any items within this process, please feel free to contact our reception staff.

Lodge a Referral